Patient-Cocused Medical Front Office Coordinator

Socket.dev; Juneau (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

Southeast Radiation Oncology Center in Alaska is seeking a Medical Front Office Coordinator to join the Integrative Services and Navigation team. You will be the first point of contact for patients and providers, delivering empathetic support and organizing schedules across locations.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced, collaborative setting. Two years in a medical office and proficiency with Microsoft Office/EPIC are preferred.

Qualifications

• High School Diploma (or equivalent).
• Minimum of two years of experience in medical office preferred.
• Proficient in keyboarding and administrative tasks, including spelling, proofreading, and grammar.
• Proficient in Microsoft Office Suite.
• Experience with Epic or other EMR systems.

Responsibilities

• Support Integrative Services team providers in patient care delivery.
• Schedule/reschedule appointments at the Anchorage office.
• Coordinate across provider schedules and track patient visits.
• Obtain and organize medical records for patient charts.
• Ensure smooth appointment flow and daily schedule organization.
• Manage patient calls and follow-up communications.
• Communicate with staff at other locations as needed.
• Complete environmental service tasks as needed.
• Work recall task list for patient follow ups.
• Organize incoming and outgoing faxes.
• Assist director and team with other duties.

Skills

Outstanding verbal communication

Empathetic demeanor

Excellent organizational skills

Team-oriented

Proactive work ethic

Punctuality

Customer-focused

Adaptable to change

Strong problem-solving

Education

High School Diploma or equivalent

Tools

Epic EMR

Microsoft Office

Job description

Southeast Radiation Oncology Center in Alaska is seeking a Medical Front Office Coordinator to join the Integrative Services and Navigation team. You will be the first point of contact for patients and providers, delivering empathetic support and organizing schedules across locations.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced, collaborative setting. Two years in a medical office and proficiency with Microsoft Office/EPIC are preferred.