Compassionate Medical Front Desk Coordinator

Radiation Billing Solutions Inc; Juneau (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

Southeast Radiation Oncology Center in Anchorage, AK is seeking a dedicated Medical Front Office Coordinator to be the first contact for patients and providers. You will support the Integrative Services and Navigation team, ensuring compassionate, efficient front-desk operations and seamless patient flow.

Ideal candidates bring strong communication, organizational skills, and experience with medical office administration.

Qualifications

• High School Diploma or equivalent is required.
• Minimum two years of medical office experience preferred.
• Proficient keyboarding and administrative tasks with strong spelling and grammar.
• Experience with Epic and/or other electronic health records.
• Proficient in Microsoft Office Suite.

Responsibilities

• Support Integrative Services team providers in patient care coordination.
• Schedule and reschedule appointments at the Anchorage office.
• Coordinate across locations and track patient visit data.
• Organize and obtain medical records for patient charts.
• Ensure smooth appointment flow and daily schedule management.
• Manage patient calls and follow-up communications.
• Coordinate with staff at other locations as needed.
• Perform environmental service tasks as needed.
• Handle recall tasks for patient follow ups.
• Organize incoming and outgoing faxes.
• Assist the director and team with other duties.

Skills

Verbal and written communication

Empathy and patient-centered care

Organization and time management

Problem-solving

Customer service mindset

Team collaboration

Adaptability

Punctuality

Scheduling and coordination

Education

High School Diploma (or equivalent)

Tools

Epic EHR

Microsoft Office

Job description

Southeast Radiation Oncology Center in Anchorage, AK is seeking a dedicated Medical Front Office Coordinator to be the first contact for patients and providers. You will support the Integrative Services and Navigation team, ensuring compassionate, efficient front-desk operations and seamless patient flow.

Ideal candidates bring strong communication, organizational skills, and experience with medical office administration.