Patient-Cocused Medical Assistant | Care & Workflow Support

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans, LA is seeking a dedicated Medical Assistant to support patients and providers during visits, handle registration tasks, and help maintain efficient clinical workflows.

Required qualifications include a High School Diploma/GED, Medical Assistant Certification and Basic Life Support (BLS). You will document patient information, communicate clearly with patients and families, and uphold privacy and safety standards in a dynamic healthcare setting.

Qualifications

• Clinical knowledge relevant to patient preparation and documentation.
• Proficiency with computers, software, and web-based applications.
• Effective verbal and written communication with patients and staff.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Meets DOT/Drug and Alcohol Testing requirements if in occupational health clinic.
• Adapts communication and approach to diverse patient populations.

Skills

Clinical knowledge

Computers & software

Communication skills

Interpersonal skills

Education

High School Diploma/GED

Medical Assistant Certification

Basic Life Support (BLS)

Job description

Ochsner Health in New Orleans, LA is seeking a dedicated Medical Assistant to support patients and providers during visits, handle registration tasks, and help maintain efficient clinical workflows.

Required qualifications include a High School Diploma/GED, Medical Assistant Certification and Basic Life Support (BLS). You will document patient information, communicate clearly with patients and families, and uphold privacy and safety standards in a dynamic healthcare setting.