Patient-Centered Medical Assistant

Ochsner Health; Marrero (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health in Louisiana seeks a patient-focused Medical Assistant to support providers and patients throughout visits, in person, electronically and by phone. You will document information, maintain confidentiality, and help prepare rooms and questions for the visit, ensuring timely service.

The role requires a High School Diploma or GED, and certification as a Medical Assistant with BLS. Prior experience in fast-paced settings and proficiency with computers are preferred; candidates must be

Qualifications

• High School Diploma or GED required.
• Completion of a formal medical assistant training program preferred.
• Experience handling confidential information in a fast-paced environment with minimal supervision.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Answers patient questions prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication in person and by phone.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge and credentials through ongoing professional development.
• Ensures compliance with DOT/Workplace Drug and Alcohol Testing where applicable.
• Adapts communication to diverse patient populations to respect privacy and understanding.
• Performs other duties as assigned and complies with policies and standards.

Skills

Clinical knowledge

Computer proficiency

Verbal and written communication

Interpersonal skills

Customer service

Education

High School Diploma/GED

Medical assistant training (preferred)

Tools

EHR systems

Job description

Ochsner Health in Louisiana seeks a patient-focused Medical Assistant to support providers and patients throughout visits, in person, electronically and by phone. You will document information, maintain confidentiality, and help prepare rooms and questions for the visit, ensuring timely service.

The role requires a High School Diploma or GED, and certification as a Medical Assistant with BLS. Prior experience in fast-paced settings and proficiency with computers are preferred; candidates must be