Compassionate Medical Assistant: Patient Care Pro

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health in New Orleans seeks a compassionate Medical Assistant to support patient visits, assist providers, and ensure smooth patient flow. The role requires a High School Diploma/GED, Medical Assistant Certification, and BLS certification. Preferred is formal MA training and experience handling confidential information in fast-paced settings.

Responsibilities include patient registration, documentation, and maintaining professional standards while delivering excellent service.

Qualifications

• High school diploma or GED required.
• Medical Assistant Certification required.
• Basic Life Support (BLS) certification required.
• Experience handling confidential information in a fast-paced environment.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Answers patient questions prior to leaving and prepares room for next appointment.
• Provides excellent patient service through effective communication by phone and in person.
• Completes documentation including patient registration if necessary.
• Maintains clinical knowledge, skills, training, and credentials through ongoing development.
• Adheres to Transportation Workplace Drug and Alcohol Testing Programs where applicable.
• Adapts communication and service to diverse patient populations.
• Performs other duties as assigned and complies with policies.

Job description

Ochsner Health in New Orleans seeks a compassionate Medical Assistant to support patient visits, assist providers, and ensure smooth patient flow. The role requires a High School Diploma/GED, Medical Assistant Certification, and BLS certification. Preferred is formal MA training and experience handling confidential information in fast-paced settings.

Responsibilities include patient registration, documentation, and maintaining professional standards while delivering excellent service.