Patient-Centric Optician: Frames, Lenses & Care

University of Utah; Lehi (UT); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

University of Utah Health in Lehi (Primary Children's Hospital) seeks a patient-focused ophthalmic assistant to educate patients on frames and lenses, process orders and assist with appointments. You will support customers by guiding lens choices, performing frame adjustments, and maintaining inventory in a fast-paced healthcare setting.

The role emphasizes high-quality patient service, technical care for eyeglasses and contact lenses, and ongoing learning about new optical technologies and

Qualifikationen

• Six months of experience in an eye care related position or equivalent.
• Ability to educate patients on eyeglass frames, lenses and lens enhancements.
• Strong customer service and communication skills.

Aufgaben

• Assist and educate patients in selecting frames, contact lenses and lens enhancements.
• Process eyeglass and contact lens orders, including pricing, documentation and billing.
• Teach new contact lens wearers how to insert, remove and care for lenses.
• Repair and adjust eyeglasses to ensure patient satisfaction.
• Manage inventory of contact lenses, frames and office supplies.
• Provide office support by answering calls, scheduling appointments and checking in patients.

Kenntnisse

Customer service

Communication skills

Eye care knowledge

Problem solving

Jobbeschreibung

University of Utah Health in Lehi (Primary Children's Hospital) seeks a patient-focused ophthalmic assistant to educate patients on frames and lenses, process orders and assist with appointments. You will support customers by guiding lens choices, performing frame adjustments, and maintaining inventory in a fast-paced healthcare setting.

The role emphasizes high-quality patient service, technical care for eyeglasses and contact lenses, and ongoing learning about new optical technologies and