Patient-Centric Front Desk Concierge

AIDS Healthcare Foundation; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

AIDS Healthcare Foundation in Atlanta is seeking a friendly Concierge to greet patients, assist with their needs, and connect them with the right services, creating a welcoming and efficient experience.

You will listen actively, ask open-ended questions, and collaborate with a close-knit team to support clinic operations and patient satisfaction.

This role offers stable hours and the chance to contribute to a mission-driven organization committed to accessible care.

Qualifications

• Greeting patients in a courteous and sensitive manner.
• Assist with the needs of clients seeking testing, primary or pharmacy services.
• Attention to detail when assessing patient needs.
• Active listening and asking open-ended questions to understand needs.

Responsibilities

• Greet patients and assist with their needs in a courteous manner.
• Provide information about AHF services and guide patients accordingly.
• Support team to ensure a positive patient experience and smooth operations.

Skills

Active listening

Customer service

Communication

Job description

AIDS Healthcare Foundation in Atlanta is seeking a friendly Concierge to greet patients, assist with their needs, and connect them with the right services, creating a welcoming and efficient experience.

You will listen actively, ask open-ended questions, and collaborate with a close-knit team to support clinic operations and patient satisfaction.

This role offers stable hours and the chance to contribute to a mission-driven organization committed to accessible care.