Front Office Patient Experience Specialist

AIDS Healthcare Foundation; Fort Lauderdale (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Front Office Clerk who greets patients and testing clients with a friendly, helpful demeanor, schedules appointments, and assists with their needs at our Fort Lauderdale healthcare center.

This role emphasizes attention to detail when pulling patient charts and medical records to keep the workflow smooth, enabling physicians to deliver timely care, while collaborating with staff and offering constructive feedback to improve service.

Responsibilities

• Greeting patients and testing clients with a friendly, helpful demeanor
• Scheduling appointments and assisting with patient needs at the Fort Lauderdale healthcare center
• Maintaining attention to detail when pulling patient charts and medical records to keep the workflow smooth
• Collaborating with healthcare center staff and providing feedback to improve service quality

Job description

AIDS Healthcare Foundation is seeking a Front Office Clerk who greets patients and testing clients with a friendly, helpful demeanor, schedules appointments, and assists with their needs at our Fort Lauderdale healthcare center.

This role emphasizes attention to detail when pulling patient charts and medical records to keep the workflow smooth, enabling physicians to deliver timely care, while collaborating with staff and offering constructive feedback to improve service.