Patient-Centric Front Desk & Clinic Coordinator

Ozarks Community Hospital, Inc.; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Short-term disability

Flexible spending accounts

Paid time off

Job summary

Ozarks Community Hospital in Rogersville, MO, is seeking a Customer Service Representative / Receptionist for the Rogersville Clinic. This role supports the Clinic Manager with direct and indirect patient assistance, and helps coordinate office activities, staff orientation, and workflow improvements.

Requirements include a high school diploma, knowledge of Medicare/Medicaid, and prior front office experience.

Qualifications

• Knowledge of Medicare and Medicaid payer processes.
• Experience in a front office/clerical role.
• Strong understanding of basic office procedures and routine accounting tasks.

Responsibilities

• Under the Clinic Manager, provides direct and indirect patient assistance in the office/clinic.
• Assists in development and orientation of new staff and coordinates office/clinic activities.
• Covers work schedules and helps improve workflow; keeps providers informed of progress and problems.

Skills

Medicare knowledge

Medicaid knowledge

Front office experience

Office procedures

Basic accounting principles

Multitasking

Organizational skills

Office equipment

Education

High school diploma or equivalent

Job description

Ozarks Community Hospital in Rogersville, MO, is seeking a Customer Service Representative / Receptionist for the Rogersville Clinic. This role supports the Clinic Manager with direct and indirect patient assistance, and helps coordinate office activities, staff orientation, and workflow improvements.

Requirements include a high school diploma, knowledge of Medicare/Medicaid, and prior front office experience.