Clinic Front Desk & Patient Services Coordinator

OCH; Carthage (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Short-term disability

Flexible spending accounts

Paid time off

Company holidays

Job summary

Ozarks Community Hospital (OCH) in Carthage, MO, seeks a Customer Service Representative/Receptionist for the Carthage Clinic. The role supports patient care, schedules, and clinic operations under the Clinic Manager, with emphasis on compassion, efficiency, and accurate record-keeping.

The position requires a high school diploma, familiarity with Medicare/Medicaid, and strong organizational skills. OCH offers comprehensive benefits and PTO. Equal opportunity employer.

Qualifications

• Front office experience in a medical setting preferred.
• Knowledge of Medicare/Medicaid.
• Strong organizational and multitasking abilities.
• Ability to operate and maintain office equipment.

Responsibilities

• Provide direct and indirect patient assistance in the clinic setting.
• Assist with development and orientation of new staff.
• Coordinate activities of the office and clinic.
• Cover work schedules and help improve workflow.
• Inform providers about progress and potential problems.

Skills

Customer service

Front desk

Medical office

Multitasking

Education

High school diploma

Tools

Office equipment

Job description

Ozarks Community Hospital (OCH) in Carthage, MO, seeks a Customer Service Representative/Receptionist for the Carthage Clinic. The role supports patient care, schedules, and clinic operations under the Clinic Manager, with emphasis on compassion, efficiency, and accurate record-keeping.

The position requires a high school diploma, familiarity with Medicare/Medicaid, and strong organizational skills. OCH offers comprehensive benefits and PTO. Equal opportunity employer.