Patient-Centered Sleep Medicine Front Desk Specialist

Trinity Health; Iowa; On-site; USD 19,000 - 28,000; Full time

Job summary

Trinity Health MercyOne Health System is seeking a Clinic Receptionist to greet patients and visitors, manage front desk duties, schedule appointments, verify insurance, and collect co-pays. The role emphasizes professionalism, confidentiality, and adherence to mission and values across patient interactions.

The position offers a full-time schedule (40 hours/week) with day shifts, and requires basic education and BLS certification.

Qualifications

• High school diploma or equivalent.
• BLS for Healthcare Provider certified or obtained within three months of hire.
• Ability to read, write and understand English and communicate effectively with patients, visitors and colleagues.
• Maintain a high degree of confidentiality with patient information.
• Demonstrate honesty, integrity and caring while upholding Trinity Health values.

Responsibilities

• Greet and check in patients and manage admitting processes.
• Answer and direct phone calls to appropriate staff.
• Schedule appointments according to clinic guidelines.
• Collect copays and verify patient demographics and insurance information.
• Enter demographics, insurance data, and visit details into the electronic health record.

Skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Trinity Health MercyOne Health System is seeking a Clinic Receptionist to greet patients and visitors, manage front desk duties, schedule appointments, verify insurance, and collect co-pays. The role emphasizes professionalism, confidentiality, and adherence to mission and values across patient interactions.

The position offers a full-time schedule (40 hours/week) with day shifts, and requires basic education and BLS certification.