Patient Case Coordinators

Direct Staffing Inc; Monroeville (Allegheny County); On-site; USD 19,630; Full time

Job summary

A staffing agency is seeking a Patient Case Coordinator in Monroeville, PA. The role involves customer service, case management, and follow-ups with program participants. Ideal candidates should have a high school diploma and 1-2 years of customer service and call center experience. Proficiency in data entry is also needed. The position offers a pay rate of $14.25 per hour for a duration of 3 months, with the possibility of temp-to-hire.

Qualifications

• 1-2 years of excellent customer service experience required.
• 1-2 years of call center experience required.
• Proficient in data entry.

Responsibilities

• Responsible for customer service and case management.
• Answer basic clinical and program inquiries.
• Schedule and conduct follow-ups based on patient situations.
• Process incoming enrollment forms for the program.

Skills

Customer Service Experience

Data Entry

Education

High School Diploma/GED

Job description

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.

Job Description

Kelly Services is currently seeking Patient Case Coordinators one of our top clients in Monroeville, PA.

Pay Rate: $14.25 per Hour
Schedule: 8:00 am - 4:30 pm; Monday - Friday
Duration: 3 months (possible temp to hire!!)
Anticipated Start Date: 02/06/2017 to 05/06/2017

Additional responsibilities include:

• Responsible for customer service and case management
• Answers basic clinical and program inquiries.
• Schedules and conducts appropriate follow-up based on each patient s situation.
• Processes incoming enrollment forms for program.
• Follows up via phone, mail, and/or fax for missing enrollment information.
• Supports payer research, health care policy library, and state management.
• Identifies other sources of health care coverage for patients through simple queries

Job Requirements

• High School Diploma/GED
• Requires Excellent Customer Service Experience - 1-2 years
• Requires Call Center experience - 1-2 years
• Proficient in Data Entry