Patient Access Intake

Direct Staffing Inc; Gaithersburg (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly pay

Online education

Employee discounts

And more

Job summary

Kelly Services is recruiting for multiple Site Logistics Operator/Material Handler roles in Knoxville, TN, with potential placement as a Chemical Finished Product Operator or Polymers Packaging/Warehousing/Shipping Operator on a long-term basis. Roles involve working with chemicals and require readiness to learn or prior experience.

As a Patient Access Intake Specialist in Gaithersburg, MD, you will handle support requests, manage queues in Access 360 and eConnect, and ensure accurate data

Qualifications

• Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines.
• Minimum of 1 year of healthcare reimbursement experience.
• High level of proficiency in reimbursement and access, including benefit investigations and payer policies.
• HIPAA policy knowledge and patient access data familiarity.

Responsibilities

• Manage day-to-day health care provider support requests.
• Document intake information in the Access 360 Case Management system.
• Ensure all support requests are captured within the eConnect system.
• Review input against source documents for accuracy.
• Ensure timely processing of support requests using decision tools and guides.
• Route program mail to appropriate queues and document data entry.

Skills

Analytical thinking

Problem solving

Time management

Multitasking

Interpersonal skills

Team player

Written & verbal communication

Adaptability

Education

Bachelor's degree in health sciences

Job description

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.

Job Description

Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a contract opportunity to work as a Patient Access Intake position in a Fortune 500 corporation located in Gaithersburg, MD!

By working with Kelly in this role, you would be eligible for:

• A competitive hourly pay rate with weekly checks
• Online continuing education via the Kelly Learning Center
• Several employee discounts
• - And more!

Pay Rate: $16.00 - $17.00 per hour

Schedule: Requires ability to work 40-hour work week between 8a-8p

Job Description

The Patient Access Intake Specialist will be an essential member of the Access 360 team. This position will be responsible for addressing all support request entries including management of eConnect fax and mail queues and working with patient cases that come through Access 360 program. This role will focus on identification of support requests and excellent and responsive support providing information to internal customers. Performance will be measured on the timeliness, completeness, and accuracy of support requests created or updated; notes documenting all steps taken to review a support request.

Key Roles/ Responsibilities

• Manage day to day activities of health care provider support request and deliverables.
• Perform intake of cases and document relevant information in the Access 360 Case Management system.
• Ensure all support requested is captured within the eConnect system.
• Review input against source document(s) for accuracy and edits as needed.
• Ensure timely processing of support requests using decision tools and reference guides to determine appropriate case routing.
• Log information into appropriate eConnect tool and manage/route all program specific mail to the appropriate queues.
• Research and evaluate all documents for accuracy and completeness to ensure correct data is entered and documented.
• Work closely with internal team to appropriately manage and resolve issues.
• Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines.
• Minimum of 1 year of healthcare reimbursement experience.
• High level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules.
• Knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes.
• Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals.
• Experience with HIPAA policy and patient access data.
• Ability to work all shift hours (8am-8pm).

Preferred

• Bachelor's Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines.
• Minimum of 2 years of healthcare reimbursement experience.
• High level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules.
• Billing/Coding background in buy and bill and Specialty Pharmacy markets.
• Demonstrate ability to communicate clearly in both written and oral communication.
• Analytical thinking, problem solving and decision making.
• Proficient competency using Word, Excel and PowerPoint.
• Ability to multitask and manage multiple priorities.
• Strong organizational and time management skills.
• Strong attention to detail.
• Strong interpersonal skills; team player.
• Adaptable and flexible to new situations.

Additional Information

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