Patient Care Unit Coordinator

Melrose Wakefield Hospital; Wyoming (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Free Parking

403(b) retirement plan

Tuition reimbursement

Opportunities for growth

Job summary

Melrose/Wakefield Hospital seeks an administrative unit coordinator to support patient flow and information across units. You will perform clerical duties, manage charts, relay messages, and assist with admissions, transfers, and discharges in a fast-paced hospital setting.

The full-time role is 36 hours per week, with day/evening shifts and every third weekend/holiday rotation. Strong communication, organization, and computer skills are required.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience in a healthcare or customer facing setting.
• Associate's degree preferred.

Responsibilities

• Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
• Responsible for review of bed assignments and relaying this information to clinical staff.
• Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
• Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy. Files pertinent data in appropriate patient's record.

Skills

Communication

Organizational skills

Computer literacy

Education

High school diploma

Associate's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Melrose/Wakefield Hospital seeks an administrative unit coordinator to support patient flow and information across units. You will perform clerical duties, manage charts, relay messages, and assist with admissions, transfers, and discharges in a fast-paced hospital setting.

The full-time role is 36 hours per week, with day/evening shifts and every third weekend/holiday rotation. Strong communication, organization, and computer skills are required.