Night Unit Coordinator: Patient Flow & Admin Support

Newton-Wellesley Hospital; Newton (MA); On-site; USD 24,000 - 35,000; Full time

Job summary

Newton-Wellesley Hospital in Newton, MA, seeks an Administrative Support Specialist to assist unit-based and hospital-wide clinicians and staff. This role coordinates patient flow and communications, maintains confidential records, and supports the nursing team in day-to-day operations.

You will interact with patients and families, schedule tests, and ensure accurate data entry in the EMR, contributing to smooth admissions, discharges, and transfers.

Qualifications

• High School Diploma or equivalent required; an Associate's Degree related field preferred.
• Certified Health Unit Coordinator (NAHUC) preferred.
• Administrative support experience 1–2 years required.
• Proficiency with MS Office; strong proofreading, time-management, and communication skills.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate, timely information into the electronic medical record for admissions, discharges, and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses the designated process to identify and facilitate repairs.
• May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries. Duties may vary by department.

Skills

MS Office

Proofreading

Time management

Verbal & written communication

Interpersonal skills

Medical terminology

Phone system

Education

High School Diploma or Equivalent

Associate's Degree in Related Field (preferred)

Job description

Newton-Wellesley Hospital in Newton, MA, seeks an Administrative Support Specialist to assist unit-based and hospital-wide clinicians and staff. This role coordinates patient flow and communications, maintains confidential records, and supports the nursing team in day-to-day operations.

You will interact with patients and families, schedule tests, and ensure accurate data entry in the EMR, contributing to smooth admissions, discharges, and transfers.