Patient Care Unit Coordinator

MelroseWakefield Healthcare; Wyoming (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salaries & benefits

403(b) retirement plan with hospital-m

Tufts Medicine Total Rewards package

Free Parking

Job summary

MelroseWakefield Healthcare is seeking an experienced unit coordinator to provide administrative and clerical support across hospital operations. The role coordinates patient activity and information, responds to inquiries, and maintains medical records to ensure efficient service delivery.

This full-time position offers day/evening shifts, opportunities for growth, and a comprehensive benefits package. Ideal candidates have healthcare experience, strong communication, and solid computer skills,

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience in a healthcare or customer facing setting preferred.
• Associate's degree preferred.

Responsibilities

• Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning requests, and possible changes through the shift.
• Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
• Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.
• Prepares and maintains medical records, labels patient names and updates bed boards, bedside charts, and computer information.
• Transcribes physician orders to appropriate information sites and completes necessary follow through.
• Collaborates with case management staff, social workers and nursing staff to facilitate follow up appointments within the hospital or upon discharge.

Skills

Customer service

Communication

Organization

Microsoft Word

Microsoft Excel

Microsoft Outlook

Medical terminology

Problem solving

Education

Associate's degree

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Electronic Health Records

Job description

MelroseWakefield Healthcare is seeking an experienced unit coordinator to provide administrative and clerical support across hospital operations. The role coordinates patient activity and information, responds to inquiries, and maintains medical records to ensure efficient service delivery.

This full-time position offers day/evening shifts, opportunities for growth, and a comprehensive benefits package. Ideal candidates have healthcare experience, strong communication, and solid computer skills,