Clinical Admin Lead: Day Shift, Growth & Impact

MelroseWakefield Healthcare; Reading (MA); On-site; USD 28,000 - 35,000; Full time

Job summary

MelroseWakefield Healthcare seeks a Lead, Clinical Administrative Coordinator to join the Rehab Services team in Medford, MA. This full-time role acts as a Team Leader, coordinating administrative staff to ensure smooth operations and support the Practice Manager in revenue cycle, clinical operations, and patient experience.

Hours are 40 per week, day shift with no nights or weekends; schedule is Mon-Thu 7:30am-6pm and Fri 7:30am-12:30pm, location at Rehab Services, Medford.

Qualifications

• Associate’s degree with 3+ years of customer support experience, healthcare preferred.
• High school diploma with 5+ years of customer support experience in healthcare.

Responsibilities

• Manages the referral process for the practice to coordinate care.
• Assists in developing coverage plans and staffing.
• Coordinates training and setup of new staff: processing network request forms, passwords, and inform Practice Manager of equipment orders.
• Leads template creation and changes related to this position and identifies opportunities to improve productivity.
• Participates in performance improvement and other special projects.
• Assists in assuring regulatory compliance and completes rounds of the work area to assess improvement needs.
• Manages copay collection logs and organizes daily deposits for Practice Manager.
• Manages inventory of supplies related to front desk, exam rooms, and team rooms; notifies Practice Manager when to place orders.
• Holds practice coordinator meetings to assign tasks dependent on the needs of the practice.

Skills

Healthcare delivery knowledge

Multitasking & prioritization

Microsoft Office proficiency

Communication skills

Interpersonal skills

Organizational skills

Confidential medical information

Hospital network software

Independent work

Team leadership

Education

Associate’s degree

High school diploma or equivalent

Tools

Microsoft Office

Scheduling applications

Job description

MelroseWakefield Healthcare seeks a Lead, Clinical Administrative Coordinator to join the Rehab Services team in Medford, MA. This full-time role acts as a Team Leader, coordinating administrative staff to ensure smooth operations and support the Practice Manager in revenue cycle, clinical operations, and patient experience.

Hours are 40 per week, day shift with no nights or weekends; schedule is Mon-Thu 7:30am-6pm and Fri 7:30am-12:30pm, location at Rehab Services, Medford.