Patient Care Technician (PCT)

Jobtailor; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Jobtailor in Chicago is seeking a Patient Care Technician to assist clinicians with patient history, vital signs, phlebotomy, and point-of-care testing. The role includes accurate documentation and EMR entries, patient registration, and ensuring smooth patient flow.

The ideal candidate has 6+ months of related experience or equivalent certification, CPR, and strong communication skills. A collegial team environment and HIPAA compliance are emphasized.

Qualifications

• 6+ months of experience as a Patient Care Technician or related role or equivalent education/certification
• CPR certification required
• Phlebotomy certification preferred
• Experience with EMR systems and patient registration
• HIPAA compliance and confidentiality awareness
• Strong communication and documentation skills
• Ability to work in Urgent Care/Occupational Medicine settings

Responsibilities

• Take patient history and obtain vital signs
• Perform phlebotomy and point of care testing when certified
• Complete lab paperwork and EMR entries for specimens
• Maintain equipment and clean examination rooms
• Coordinate records and patient flow
• Assist providers with exams and testing
• Ensure HIPAA compliance and patient confidentiality
• Document patient history, assessment findings, and procedures
• Register patients accurately in the EMR
• Support team to improve provider efficiency during shifts
• Provide excellent patient service and communication

Skills

Vital Sign Measurement

Phlebotomy

Point of Care Testing

Patient History Documentation

Laboratory Sample Collection

Medical Equipment Maintenance

Computer Skills

Patient Registration

Detail Orientation

Standardized Work Practices

Strong Communication Skills

Team Collaboration

Relationship Building

Tools

EMR Proficiency

Job description

• Responsible for taking patient history and obtain vital signs
• Perform necessary phlebotomy for collection of laboratory samples, if certified
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
• Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
• Schedule and coordinate necessary records for ancillary care for patients
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation, EKG)
• Maintain confidentiality with all patient information (HIPAA)
• Ensure equipment is in working order
• Log laboratory procedures when completed, processes related paperwork using computer equipment as directed
• Maintain examination rooms and stocks necessary medical supplies
• Perform duties to ensure good patient flow
• Accompany the provider to the bedside
• Perform tasks to improve provider efficiency during the course of a shift
• Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
• Document patient medical history, physical examination findings, and procedures as performed by the provider

Requirements

• 6+ months of experience as a Patient Care Technician or similar role; OR equivalent education/certification in a related healthcare specialty
• Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
• Ability to identify equipment problems and correcting or notifying team leader
• Ability to establish and maintain effective relationships with staff, patients, and families
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner; including use of Electronic Medical Records (EMR)
• Ability to complete and maintain CPR certification
• Excellent listening and note-taking skills
• Ability to apply written instructions and standardize work practices
• Strong communication skills, including grammatical, spelling and verbal
• Detail-oriented with proven ability to work effectively under conditions requiring accuracy
• Capable of working well on a team
• Friendly and customer service oriented
• Ability to manage high call and patient volume

Core Competencies

Demonstrates proficiency in patient care tasks including vital sign measurement, phlebotomy, and point of care testing while maintaining HIPAA compliance. Skilled in documentation, patient history recording, and effective communication to enhance provider efficiency and patient flow.

Highest-signal resume keywords

• Patient Care Technician Experience
• Phlebotomy Certification
• Electronic Medical Records (EMR) Proficiency
• CPR Certification
• Point of Care Testing

ATS Optimization Keywords

Hard Skills

• Vital Sign Measurement
• Phlebotomy
• Point of Care Testing
• Patient History Documentation
• Laboratory Sample Collection
• Medical Equipment Maintenance
• Computer Skills
• Patient Registration
• Detail Orientation
• Standardized Work Practices

Soft Skills

• Strong Communication Skills
• Excellent Listening Skills
• Customer Service Orientation
• Team Collaboration
• Relationship Building

Certifications & Qualifications

• CPR Certification
• Phlebotomy Certification

Industry Keywords

• HIPAA Compliance
• Urgent Care
• Occupational Medicine
• Patient Care
• Laboratory Procedures