Patient Care Technician- Observation

baystatehealth; Springfield (MA); On-site; USD 23,000 - 36,000; Part time

Benefits offered by this job

Medical, dental, vision

Tuition assistance

Career development

Regional opportunities

Retirement match

Paid time off

Job summary

Baystate Health is seeking a Patient Care Technician in the Observation Department at Baystate Medical Center in Springfield, MA. The role supports adult patients alongside clinicians and other care teams.

The position is part-time, night shift, with 12-hour schedules and benefits including health coverage and tuition opportunities.

Qualifications

• SAFE, age-appropriate patient care.
• Obtains and documents vital signs, intake/output, and changes in patient condition.

Responsibilities

• Provides safe, age-appropriate patient care and monitors vitals.
• Performs approved procedures, including dressing changes and specimen collection.
• Assists nurses and providers with examinations and treatments.
• Communicates effectively with patients, families, and healthcare team.
• Maintains patient safety and reports changes.

Skills

Patient care

Vital signs

Documentation

Team communication

Education

GED or HiSET

Tools

EKG

Point-of-Care testing

Job description

Patient Care Technician - Observation

Patient Care Technician in Springfield, MA | Baystate Health Careers

Department: Observation

Location: Baystate Medical Center, Springfield Massachusetts

Job Type: Full -Time

Shift: Night

Make an Impact with Baystate Health

Baystate Health is seeking a Patient Care Technician (PCT) to join our Observation Department team at Baystate Medical Center in Springfield, Massachusetts . Our Observation Department team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

Patient Care Technician Responsibilities Include:

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit‑specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non‑clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one-to‑one patient observation when required, and maintains required clinical competencies.

Schedule Details

• Job Type: Part‑Time, 36 hours per week
• Shift: Night, 7pm‑7:30am
• Schedule: 12‑hour shifts
• Weekend Requirement: Every other Friday and Saturday Night
• Holiday Requirements: Every other Holiday

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community‑focused organization.

• CompetitivePay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition& Training: Tuition assistance, CEU, and professional development opportunities.
• CareerGrowth:Clinical advancement, leadership development, and internal career opportunities.
• RegionalOpportunities:Careeroptions across Baystate Health hospitals, practices, and services across western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Education:

• GED or HiSET

Certifications:

• Basic Life Support - American Heart Association
• Certified Nurse Aide - Other

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non‑exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$17.01 - $20.80 - $25.87

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.