Patient Care Technician- Observation

100 Baystate Medical Center; United States; On-site; USD 23,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Career growth

Retirement plan

Paid time off

Job summary

Baystate Health in Springfield, MA is seeking a Patient Care Technician (PCT) for the Observation Department to provide age-appropriate care, monitor patients, and collaborate with nurses and physicians to deliver safe, compassionate care during night shifts. This role supports ongoing clinical activities and patient safety across a diverse adult population.

This part-time night position offers 12-hour shifts, weekend rotation every other Friday/Saturday night, and comprehensive benefits

Qualifications

• GED or HiSET required or equivalent.
• Experience assisting with patient monitoring and vital signs.
• Ability to perform approved procedures under supervision.

Responsibilities

• Provide age-appropriate patient care and monitor condition.
• Obtain and document vital signs, inputs/outputs, and changes.
• Assist with examinations, dressing changes, EKGs, and tests.
• Support nurses and providers during procedures and care activities.
• Communicate effectively with patients, families, and team.

Skills

Vital signs

Patient monitoring

EKG

Point-of-Care testing

Communication

Education

GED or HiSET

Job description

Patient Care Technician – Observation Patient Care Technician in Springfield, MA | Baystate Health Careers

Observation Location: Baystate Medical Center, Springfield Massachusetts
Job Type: Full-Time Shift: Night

Make an Impact with Baystate Health

Baystate Health is seeking a Patient Care Technician (PCT) to join our Observation Department team at Baystate Medical Center in Springfield, Massachusetts. Our Observation Department team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high‑quality care.

Patient Care Technician Responsibilities Include:

• Patient Care & Monitoring: Provides safe, age‑appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point‑of‑Care testing, and other unit‑specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non‑clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one‑to‑one patient observation when required, and maintains required clinical competencies.

Schedule Details

Job Type: Part‑Time, 36 hours per week
Shift: Night, 7pm-7:30am
Schedule: 12‑hour shifts
Weekend Requirement: Every other Friday and Saturday Night
Holiday Requirements: Every other Holiday

Benefits That Support You

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

Education

GED or HiSET

Compensation Note

Pay ranges are listed as hourly for non‑exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $17.01 - $20.80 - $25.87

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children’s Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice. Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high‑quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever‑growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield.