Patient Care Technician- Medical/Surgical

baystatehealth; Springfield (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits

Tuition assistance

Career growth

Regional opportunities

Retirement plan

Generous PTO

Job summary

Baystate Health is seeking a Patient Care Technician (PCT) to join the Medical/Surgical team at Baystate Medical Center in Springfield, Massachusetts. The role supports nurses and providers, providing safe, compassionate care and monitoring patients through 12-hour night shifts.

The position is full-time (36 hours per week) with benefits including tuition assistance, career growth, and regional opportunities across western Massachusetts.

Qualifications

• Provides safe, age-appropriate patient care and documents vital signs and changes in condition.
• Performs approved treatments, including dressing changes, specimen collection, EKGs, and point-of-care testing.
• Assists nurses and providers with examinations and treatments while monitoring patient needs.
• Communicates effectively with patients, families and health care teams.

Responsibilities

• Patient Care & Monitoring: provides safe, age-appropriate care and documents vitals.
• Clinical Procedures & Testing: performs dressing changes, specimen collection, EKGs and POC testing.
• Treatment & Provider Support: assists with examinations and treatments; monitors patient changes.
• Communication & Teamwork: communicates respectfully with patients and teams.
• Patient Safety & Emergency Response: maintains safety and initial emergency procedures.

Skills

Patient care

Vital signs monitoring

EKGs

Communication

Teamwork

One-to-one observation

Tools

EKG machines

Job description

Patient Care Technician - Medical/Surgical

Patient Care Technician in Springfield, MA | Baystate Health Careers

Department: Wesson 4

Location: Baystate Medical Center, Springfield Massachusetts

Job Type: Full -Time

Shift: Night

Make an Impact with Baystate Health

Baystate Health is seeking a Patient Care Technician (PCT) to join our Medical/Surgical team at Baystate Medical Center in Springfield, Massachusetts . Our Medical/Surgical team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

Patient Care Technician Responsibilities Include:

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non-clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one-to-one patient observation when required, and maintains required clinical competencies.

Schedule Details

• Job Type: Full-Time, 36 hours per week
• Shift: Night, 7pm-7:30am
• Schedule: 12-hour shifts
• Weekend Requirement: Every other Friday and Saturday Night
• Holiday Requirements: Every other Holiday

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance , CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice .

Start Your Career at Baystate Health

You Belong at Baystate.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum $17.01 - $20.80 - $25.87

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.