Patient Care Technician (Front Desk Receptionist)- 4 Days/Week

Metro Infusion Center; Decatur (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Patient Care Technician to join their team in Decatur. This role involves a blend of front-desk and back-office responsibilities, ensuring smooth operations in a medical environment. You will be responsible for managing patient registrations, handling billing information, and assisting in patient care tasks. The ideal candidate should have at least one year of experience in a similar role and be comfortable working with both patients and medical staff. Join this compassionate team and make a difference in patient care while enjoying a flexible schedule and comprehensive benefits.

Benefits

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Qualifications

• 1+ years of front desk experience in a medical setting required.
• Comfortable with both front-desk and back-office responsibilities.

Responsibilities

• Manage front-office tasks including patient registration and scheduling.
• Assist with back-office duties such as stocking supplies and obtaining lab specimens.

Skills

Front desk experience

Back-office responsibilities

Patient registration

Billing processing

Telephone communication

Education

High school education or equivalent

Job description

Metro Infectious Disease Consultants is seeking a Patient Care Technician to work at the clinic located inDecatur, GA.

This Assistant’s responsibilities include all duties related to the front-desk and some back-office duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Schedule: 4 days (32 hours)/week; flexible days

Front Office Responsibilities:

1. Filing of all scanned paperwork daily
2. Fax clinic schedules to physicians for next clinic day.
3. Prepare travel chart weekly
4. Open and distribute mail, daily
5. Print schedule for following clinic day. Verify that all progress notes and super-bills are attached
6. Order office supplies
7. Answer telephone calls, including closed offices at different locations
8. Page on consultations to physicians, including consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension
9. Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given
10. Handle and process billing information daily
11. Handle and process dictation, letters, and physician orders daily
12. Register patients, enter and/or update patient demographics, make copies of vital information
13. Collect co-payments and past due balances from patients at check-in/check-out desk
14. Coordinate and process referral information for managed care patients
15. Process medical records requests
16. Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen
17. Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record
18. Ensure superbills are completed at visit end, including visit code, diagnoses and all labs ordered

Back Office Responsibilities:

1. Stock exam rooms with supplies each morning, clean rooms between patients
2. Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted
3. Other tasks as assigned by management

Minimum Requirements:

• Must have at least (1) one year of front desk experience, preferably in a medical setting
• Must be comfortable with back-office responsibilities
• High school Education or equivalent
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• $23/hour