Patient Care Technician (Front Desk Receptionist)- 4 Days/Week

Metro Infectious Disease Consultants; Decatur (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Patient Care Technician to join their team. This role involves a mix of front-desk and back-office responsibilities, ensuring smooth operations in a busy clinic. You'll be the first point of contact for patients, handling registrations, appointments, and billing while also assisting with patient care tasks. The ideal candidate will have experience in a medical setting and a passion for providing excellent patient service. This position offers a flexible schedule, making it a great opportunity for those seeking work-life balance in a rewarding healthcare environment.

Benefits

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Qualifications

• 1+ year of front desk experience in a medical setting.
• Comfortable with back-office responsibilities and patient care.

Responsibilities

• Manage front desk operations including patient registration and billing.
• Assist with back-office tasks like stocking supplies and patient documentation.

Skills

Front desk experience

Back-office responsibilities

Patient registration

Billing processing

Education

High school education or equivalent

Tools

Medical record management systems

Job description

Metro Infectious Disease Consultants is seeking a Patient Care Technician to work at the clinic located in Decatur, GA.

This Assistant’s responsibilities include all duties related to the front-desk and some back-office duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Schedule: 4 days (32 hours)/week; flexible days

Front Office Responsibilities:

1. Filing of all scanned paperwork daily
2. Fax clinic schedules to physicians for next clinic day.
3. Prepare travel chart weekly
4. Open and distribute mail daily
5. Print schedule for following clinic day. Verify that all progress notes and super-bills are attached
6. Order office supplies
7. Answer telephone calls, including closed offices at different locations
8. Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension
9. Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given
10. Handle and process billing information daily
11. Handle and process dictation, letters, and physician orders daily
12. Register patients, enter and/or update patient demographics, make copies of vital information
13. Collect co-payments and past due balances from patients at check-in/check-out desk
14. Coordinate and process referral information for managed care patients
15. Process medical records requests
16. Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen
17. Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record
18. Ensure superbills are completed at visit end, including visit code, diagnoses, and all labs ordered

Back Office Responsibilities:

1. Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen
2. Stock exam rooms with supplies each morning, clean rooms between patients
3. Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted
4. Other tasks as assigned by management

Minimum Requirements:

• Must have at least (1) one year of front desk experience, preferably in a medical setting
• Must be comfortable with back-office responsibilities
• High school Education or equivalent
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• $23/hour