Patient Care Technician

DelRicht Research; Charleston (SC); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability & Life

Paid Time Off

401K Plan

Bonus Plan

Professional Development

Data-driven culture

Job summary

DelRicht Research is hiring a Patient Care Technician to deliver an outstanding patient experience while ensuring accurate, efficient study execution in our Charleston on-site clinics. You will support screening, enrollment, retention, and data entry within protocol guidelines.

The role emphasizes collaboration, quick learning of study workflows, and proactive communication with patients and physicians to maintain visit schedules and data integrity.

Qualifications

• 1+ years of professional experience in a related role.
• Excellent communication and decisive problem-solving skills.
• High attention to detail with ability to stay organized across priorities.
• Ability to quickly learn protocols, systems, and clinical workflows.
• Patient-focused mindset with a collaborative approach.

Responsibilities

• Deliver an excellent patient experience during clinic visits.
• Ensure visits are completed accurately and efficiently per trial protocols.
• Screen, enroll, and retain patients for trials.
• Guide patients through the study journey to ensure attendance of required visits.
• Enter clinical data accurately into required systems and documentation platforms.
• Provide clear, timely communication to patients, physicians, and stakeholders.

Skills

Strong communication

Attention to detail

Fast learner

Collaborative mindset

Adaptability

Job description

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

Patient Care Technician's Main Objective:

Overall, the Patient Care Technician is responsible for delivering an excellent patient experience while driving accurate, efficient study execution, ensuring:

• Patients have a positive, professional, and comfortable experience throughout their time in our clinic
• Visits are completed accurately and efficiently, ensuring adherence to clinical trial protocols at all times
• Patient screening, enrollment and retention activities are executed focus and follow-through
• Patients are guided through the study journey to help ensure they attend and complete required visits
• Clinical and visit data are entered timely and accurately into required systems and documentation platforms
• Patients, physicians, and other stakeholders receive clear, timely communication

Skills Needed to Win

• 1+ years of professional experience
• Strong communication skills, sound judgment, and a decisive, solutions-oriented approach to fast-moving or uncertain situations
• High attention to detail and ability to stay organized across competing priorities
• Ability to quickly learn protocols, systems, and clinical workflows
• A collaborative, patient-focused mindset
• Helpful experience may include: Exposure to healthcare, patient care, or clinical trials (nurse, medical assistant, or medical scribe experience is ideal!); comfort with clinical documentation and charting; experience with blood draws, ECGs, and vital signs

How We Work: DelRicht Research’s Core Values

• Production: We deliver on our promises, take action, and solve problems proactively.
• Humility: We support each other, bring enthusiasm, and embrace change.
• Consistency: We value accuracy, persistence, and staying calm under pressure.

Team Perks & Benefits at DelRicht Research

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan
• Professional Development Program
• Success-Driven Environment where data drives decisions and insights

Job Type

Full-Time, 40+ hrs

Location:

On-site, with equal presence in our Charleston and Mt Pleasant clinics

Salary Range

$50,000-$55,000

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.