PATIENT CARE TECH III

Graves Gilbert; Bowling Green, Northern (KY, KY); Hybrid; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Graves Gilbert in Bowling Green, KY seeks a Patient Tech III to support urgent care operations across clinical, laboratory, and radiology tasks. You will triage, assist with procedures, draw blood, perform basic imaging, and educate patients.

The role requires strong communication, multitasking, EHR/LIS experience, and willingness to travel between satellite locations to ensure smooth patient flow and high-quality care.

Qualifications

• Strong interpersonal and communication skills with a patient-centered approach.
• Ability to multitask across clinical, laboratory, and imaging responsibilities.
• Experience with EHR systems, LIS software, and radiologic imaging systems.
• Proficiency in orthopedic splinting and wound care is highly preferred.
• Willingness to travel between satellite urgent care locations with reliable transportation.

Responsibilities

• Prepare patients for examinations, procedures, and imaging by obtaining vital signs, recording medical history, and explaining procedures.
• Perform triage assessments to evaluate patient acuity and assist in patient flow management.
• Assist physicians and nurses during medical examinations, minor surgical procedures, wound care, incision & drainage, and orthopedic care.
• Administer injections, medications, and vaccines under provider supervision.
• Educate patients on procedures, treatments, and post-care instructions.
• Ensure patient comfort and safety while maintaining confidentiality per HIPAA regulations.
• Respond to emergency situations per clinic protocol.
• Perform phlebotomy procedures with strict adherence to protocols.
• Conduct EKGs, rapid diagnostic tests, and other CLIA-waived tests.
• Enter and release orders in LIS; monitor equipment.
• Maintain infection control and report equipment malfunctions.
• Perform radiographic exams; ensure image quality and safety.
• Float between satellite locations as needed.

Skills

Interpersonal communication

Multitasking

EHR/LIS experience

Orthopedic splinting & wound care

Travel to satellite locations

Education

CMA or RMA certification

Phlebotomy certification

Licensed Radiologic Technologist (KY)

ARRT registration

BLS certification

High School diploma or GED

Tools

LIS software

EHR systems

Radiology imaging systems

Job description

Description

Job Summary:

We are seeking a highly skilled and versatile Patient Tech III to join our urgent care team. This role integrates responsibilities from Medical Assisting, Phlebotomy, and Radiologic Technology to support patient care, diagnostic imaging, laboratory functions, and administrative operations in a fast-paced urgent care environment. The ideal candidate must possess strong clinical, technical, and administrative skills to ensure efficient patient throughput, high-quality care, and seamless support for providers. This position requires adaptability, attention to detail, and the ability to respond to urgent and emergent situations effectively.

Key Responsibilities:

Clinical & Patient Care Duties:

• Prepare patients for examinations, procedures, and imaging by obtaining vital signs, recording medical history, and explaining procedures.
• Perform triage assessments to evaluate patient acuity and assist in patient flow management.
• Assist physicians and nurses during medical examinations, minor surgical procedures, wound care, incision & drainage, and orthopedic care (splinting/casting).
• Administer injections, medications, and vaccines under provider supervision.
• Educate patients on procedures, treatments, and post-care instructions.
• Ensure patient comfort and safety while maintaining confidentiality per HIPAA regulations.
• Respond to emergency situations, including assisting in cardiac arrest, anaphylaxis, or trauma cases, as per clinic protocol.

Phlebotomy, Laboratory & Point-of-Care Testing (POCT) Responsibilities:

• Perform phlebotomy procedures with strict adherence to patient identification and specimen labeling protocols.
• Conduct EKGs, rapid diagnostic tests (flu, strep, urinalysis, glucose, pregnancy tests), and other CLIA-waived testing procedures.
• Ensure accurate entry and release of patient orders in the Laboratory Information System (LIS).
• Maintain compliance with bloodborne pathogen protocols and infection control policies.
• Monitor and report any equipment malfunctions.

Radiologic Technology Duties:

• Perform radiographic exams with attention to image quality and patient safety.
• Critique images to maintain quality control and report any equipment malfunctions.
• Maintain radiation safety precautions in compliance with regulatory standards.
• Assist in clerical tasks, including documentation, scheduling, and processing patient records.
• Float between satellite urgent care locations as needed to provide radiologic and patient care support.

Administrative & Compliance Responsibilities:

• Accurately document patient history, procedures, and treatments in electronic health records (EHR).
• Assist with scheduling, billing inquiries, and insurance processing.
• Manage medical supply inventory to ensure availability of necessary items.
• Maintain a clean and organized work environment, adhering to OSHA and other safety regulations.
• Assist in training and orienting new employees or students in department functions.

Qualifications:

• Strong interpersonal and communication skills with a patient-centered approach.
• Ability to multitask across clinical, laboratory, and imaging responsibilities.
• Experience with EHR systems, LIS software, and radiologic imaging systems.
• Proficiency in orthopedic splinting and wound care is highly preferred.
• Willingness to travel between satellite urgent care locations with reliable transportation.

Education:

• High School diploma or GED required
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred
• Phlebotomy certification (AMT, ASCP, NCA, or equivalent) preferred
• Licensed Radiologic Technologist in the State of Kentucky
• Registered with the American Registry of Radiologic Technologists (ARRT)
• Basic Life Support (BLS) certification required; ACLS preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.