PATIENT CARE TECH III

Graves-Gilbert Clinic; Bowling Green (KY); On-site; USD 25,000 - 30,000; Full time

Job summary

Graves-Gilbert Clinic is seeking a skilled Patient Care Tech III to join our urgent care team in Bowling Green, KY. This role blends medical assisting, phlebotomy, and radiologic support to ensure efficient patient flow and quality care.

The ideal candidate will be proficient with EHRs, LIS, and imaging systems, and capable of handling urgent situations while maintaining HIPAA compliance. The position requires travel between satellite urgent care locations.

Qualifications

• High School diploma or GED required; CMA/RMA preferred.
• Phlebotomy certification preferred; ARRT licensure expected.
• Radiologic Technologist license in KY and ARRT registration required.
• BLS required; ACLS preferred for emergencies.

Responsibilities

• Prepare patients for examinations, procedures, and imaging; record vital signs and history.
• Perform triage assessments and support patient flow in urgent care.
• Assist in medical exams, minor procedures, wound care, and radiologic tasks.
• Administer injections, medications, and vaccines under supervision.
• Document patient histories and procedures in EHR; manage scheduling and billing inquiries.

Skills

Interpersonal communication

Multitasking

Patient-centered care

Adaptability

Team collaboration

Travel to satellite locations

Education

High School diploma or GED

CMA or RMA preferred

Phlebotomy certification preferred

Licensed Radiologic Technologist in KY

ARRT certification

BLS certification required

ACLS preferred

Tools

EHR systems

LIS software

Radiologic imaging systems

Job description

Position Title: PATIENT CARE TECH III

Requisition Number: PATIE003298

Location: Bowling Green, KY 42104, USA

Job Category: Family Medicine

Position Type: Full-Time

Job Details

Description

Job Summary:

We are seeking a highly skilled and versatile Patient Tech III to join our urgent care team. This role integrates responsibilities from Medical Assisting, Phlebotomy, and Radiologic Technology to support patient care, diagnostic imaging, laboratory functions, and administrative operations in a fast-paced urgent care environment. The ideal candidate must possess strong clinical, technical, and administrative skills to ensure efficient patient throughput, high-quality care, and seamless support for providers. This position requires adaptability, attention to detail, and the ability to respond to urgent and emergent situations effectively.

Key Responsibilities:

Clinical & Patient Care Duties:

• Prepare patients for examinations, procedures, and imaging by obtaining vital signs, recording medical history, and explaining procedures.
• Perform triage assessments to evaluate patient acuity and assist in patient flow management.
• Assist physicians and nurses during medical examinations, minor surgical procedures, wound care, incision & drainage, and orthopedic care (splinting/casting).
• Administer injections, medications, and vaccines under provider supervision.
• Educate patients on procedures, treatments, and post-care instructions.
• Ensure patient comfort and safety while maintaining confidentiality per HIPAA regulations.
• Respond to emergency situations, including assisting in cardiac arrest, anaphylaxis, or trauma cases, as per clinic protocol.

Phlebotomy, Laboratory & Point-of-Care Testing (POCT) Responsibilities:

• Perform phlebotomy procedures with strict adherence to patient identification and specimen labeling protocols.
• Conduct EKGs, rapid diagnostic tests (flu, strep, urinalysis, glucose, pregnancy tests), and other CLIA-waived testing procedures.
• Ensure accurate entry and release of patient orders in the Laboratory Information System (LIS).
• Maintain compliance with bloodborne pathogen protocols and infection control policies.
• Monitor and report any equipment malfunctions.

Radiologic Technology Duties:

• Perform radiographic exams with attention to image quality and patient safety.
• Critique images to maintain quality control and report any equipment malfunctions.
• Maintain radiation safety precautions in compliance with regulatory standards.
• Assist in clerical tasks, including documentation, scheduling, and processing patient records.
• Float between satellite urgent care locations as needed to provide radiologic and patient care support.

Administrative & Compliance Responsibilities:

• Accurately document patient history, procedures, and treatments in electronic health records (EHR).
• Assist with scheduling, billing inquiries, and insurance processing.
• Manage medical supply inventory to ensure availability of necessary items.
• Maintain a clean and organized work environment, adhering to OSHA and other safety regulations.
• Assist in training and orienting new employees or students in department functions.

Qualifications:

• Strong interpersonal and communication skills with a patient-centered approach.
• Ability to multitask across clinical, laboratory, and imaging responsibilities.
• Experience with EHR systems, LIS software, and radiologic imaging systems.
• Proficiency in orthopedic splinting and wound care is highly preferred.
• Willingness to travel between satellite urgent care locations with reliable transportation.

Education:

• High School diploma or GED required
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred
• Phlebotomy certification (AMT, ASCP, NCA, or equivalent) preferred
• Licensed Radiologic Technologist in the State of Kentucky
• Registered with the American Registry of Radiologic Technologists (ARRT)
• Basic Life Support (BLS) certification required; ACLS preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal employment opportunity, including veterans and individuals with disabilities.

PI287167004