Patient Care & Support Specialist

Lincare; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

A healthcare service provider in Cincinnati, Ohio, seeks an employee to communicate with customers by answering questions, resolving issues, and assessing ongoing product needs. Responsibilities include managing calls, documenting interactions, and ensuring compliance with physician orders. The ideal candidate will efficiently use computerized systems to document customer information and orders. This role requires strong communication skills and attention to detail.

Responsibilities

• Communicates with customers via inbound and outbound manual calls.
• Assesses customer need for additional products/services.
• Documents calls in computerized record keeping system.

Job description

A healthcare service provider in Cincinnati, Ohio, seeks an employee to communicate with customers by answering questions, resolving issues, and assessing ongoing product needs. Responsibilities include managing calls, documenting interactions, and ensuring compliance with physician orders. The ideal candidate will efficiently use computerized systems to document customer information and orders. This role requires strong communication skills and attention to detail.