Patient Care Staffing & Operations Specialist

Riverside Healthcare; Kankakee (IL); On-site; USD 31,000 - 38,000; Full time

Job summary

Riverside Healthcare is seeking an Operations Coordinator for Patient Care Services to support staffing coordination, agency workforce management, reporting, and nursing quality data. The role collaborates with nursing leaders, HR, Finance, Quality, and staffing vendors to optimize resources and improve patient care efficiency.

The position emphasizes confidentiality, data analysis, and process improvement in a fast-paced healthcare environment, with a focus on workforce utilization and

Qualifications

• Associate’s degree in Healthcare Administration, Business Administration, Human Resources, Nursing, or related field.
• Bachelor’s degree preferred in Healthcare Administration, Business Administration, Human Resources, Nursing, or related field.
• Experience in healthcare operations, staffing coordination, scheduling, or data reporting is desirable.
• Proficiency with electronic scheduling systems and MS Office Suite (Excel, Word, Outlook).

Responsibilities

• Provide operational and administrative support to Patient Care Services leadership and clinical departments.
• Support staffing, scheduling, agency coordination, reporting, and process improvement initiatives.
• Coordinate staffing schedules based on census, acuity, and organizational guidelines.
• Maintain confidential staffing and personnel information with discretion.

Skills

Staffing coordination

Scheduling

Data reporting

HIPAA compliance

Education

Associate’s degree

Bachelor’s degree

Tools

Microsoft Office Suite

Excel

Job description

Riverside Healthcare is seeking an Operations Coordinator for Patient Care Services to support staffing coordination, agency workforce management, reporting, and nursing quality data. The role collaborates with nursing leaders, HR, Finance, Quality, and staffing vendors to optimize resources and improve patient care efficiency.

The position emphasizes confidentiality, data analysis, and process improvement in a fast-paced healthcare environment, with a focus on workforce utilization and