Patient Care Unit Secretary & Admin Support

Riverside Healthcare; Kankakee (IL); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits

Defined contribution retirement plans

Educational Assistance Program

Job summary

Riverside Healthcare in Illinois is seeking a Unit Secretary to support daily hospital unit operations and patient flow. You will handle administrative tasks, coordinate patient admissions and transfers, and maintain accurate patient records while safeguarding HIPAA responsibilities.

The role emphasizes effective communication with nurses, physicians, patients, and families. You will contribute to a smooth workflow, keep boards updated, and assist during unit meetings and quality improvement

Qualifications

• Experience in administrative support in a healthcare setting is preferred.
• Familiarity with EMR systems and HIPAA regulations.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and office management software.
• Ability to work in a fast-paced hospital environment with accuracy.

Responsibilities

• Manage day-to-day administrative tasks of the unit, including answering phones, scheduling appointments, and maintaining patient records.
• Coordinate patient admissions, transfers, and discharges.
• Maintain up-to-date patient information in the EMR system, ensuring confidentiality and HIPAA compliance.
• Assist with emergency codes as needed.
• Serve as the primary contact for incoming calls and in-person inquiries from patients, families, and visitors.
• Facilitate communication between nursing staff, physicians, and other healthcare providers as needed.
• Assist in coordinating patient care by communicating with other departments.

Skills

Organizational skills

Multitasking

Communication skills

Microsoft Office

HIPAA compliance

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office Suite

Job description

Riverside Healthcare in Illinois is seeking a Unit Secretary to support daily hospital unit operations and patient flow. You will handle administrative tasks, coordinate patient admissions and transfers, and maintain accurate patient records while safeguarding HIPAA responsibilities.

The role emphasizes effective communication with nurses, physicians, patients, and families. You will contribute to a smooth workflow, keep boards updated, and assist during unit meetings and quality improvement