Patient Care Specialist (O' Fallon)

TVG-Medulla, LLC; O’Fallon (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO and holiday pay

Health, dental, vision

Long-term & short-term disability

401K

Complimentary Chiropractic Care forYou

Career mapping & growth program

Mentorship and leadership development

Job summary

TVG-Medulla, LLC is seeking a Patient Care Specialist to work directly with patients and Doctors of Chiropractic in a fast-paced clinic environment. You’ll receive paid virtual and hands-on training to develop clinical skills and grow within the organization.

Responsibilities include welcoming patients, supporting clinic flow, scheduling, and contributing to a positive patient experience. This role offers opportunities for career growth and advancement in healthcare.

Qualifications

• Experience in customer service or other people-focused environments is valuable.
• Ability to learn, communicate, stay organized, and provide a positive in-person patient experience.
• Comfortable using computers and scheduling/patient-record systems.

Responsibilities

• Welcome and support patients throughout visits.
• Assist doctors with patient care and clinic flow.
• Learn hands-on clinical skills through paid training.
• Guide patients through exercises as directed by the doctor.
• Schedule appointments and update records; support daily clinic operations.
• Help create a welcoming patient experience.
• Assist doctors with community outreach and patient wellness education.

Skills

Customer service

Communication

Team player

Organized

Multitask

Willing to learn

Job description

TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.

Our vision is to inspire and empower people in our communities to heal, live and function better.

Job Description

Where Purpose Meets Growth. Where Passion Fuels Healing.

Ready to get out from behind a desk, work with people,orbuild a career in healthcare?

As aPatient CareSpecialistyou’llwork directly with patients and alongside ourDoctors of Chiropracticin a fast-paced, active clinic environment. We providea combination ofpaid virtual and hands-on training to teach you the skills you need to succeed and grow. his is more than a job. It’s an opportunity to inspire wellness, make a difference in your community, and build a meaningful career with room to grow.

WhatYou’llDo:

• Welcome and support patients throughout their visits
• Assistdoctors with patient care and clinic flow
• Learn hands-on clinical skills and therapeutic techniques through paid training
• Guide patients through exercises and activities as directed by the doctor
• Schedule appointments, update records, and support daily clinic operations
• Help create a positive, organized, and welcoming patient experience
• Assistclinic doctor(s) with community outreach and patient wellness education

Benefits and Perks:

• PTO, and holiday pay for select company holidays
• Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
• Complimentary Chiropractic Care for you and your family
• Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
• Ongoing mentorship and leadership development - we invest in YOU!

No Healthcareor PatientExperience?That’sOkay.

Whetheryou'rean entry-level candidate beginning your career, an experienced professional looking for a new opportunity, or already working in healthcare,we welcome a variety of backgrounds and experience levels. If you're passionate about helping others, eager to grow, and excited to make an impact, we'd love to hear from you.

• Starting at $17/hour
• On-the-job paidtraining where you will learn everything needed for chiropracticpatient care.
• Schedule:
  • Mon -Thur 7:00 AM - 11:30 AM &2:30 PM - 8:00 PM

Qualifications

Experience incustomer service, retail, hospitality, fitness, wellness, clinical assistant, restaurant, home healthcare, or other people-focused environmentscan translate well to this position. What matters most is your ability to learn, communicate, stay organized, and providea “Wow”in-person patient experience.

You'reperfect for this role if you are:

• Energetic, outgoing, and a team player
• A clear communicator and compassionate listener
• Detail-oriented and organized, even in a busy setting
• Calm under pressure, with the ability to multitask
• Inspired by wellness, movement, and human connection
• Eager to grow into leadership, clinical training, or patient care roles over time
• Prefer working with people face-to-face
• Comfortable using computers and learning technology used for scheduling, patient records, and daily clinic operations
• Able to meet the physical requirements of the role,including standing and moving for extended periodsandassistingwith hands-on patient care activities
• Full-timescheduleavailability& flexibilitystronglypreferred–Hoursand workdays are basedon clinic needs, including varying shifts
• Must be able tocommute to thechiropractic cliniclocation
• Recent graduates from high school, technical/vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Additional Information

#ZR

Disclaimer:

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.