Patient Care Specialist - Medical Office Admin (Float)

Sentara Healthcare Inc; Virginia Beach (VA); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Sentara Medical Group is seeking a full-time Patient Care Specialist to join the Peninsula-area offices in Virginia. The role covers multiple sites including Hampton, Newport News, Williamsburg, Yorktown, and Gloucester, with potential travel within Hampton Roads as needed.

You will provide non-clinical support in physician offices, handling phones, scheduling, and patient questions to ensure a positive patient experience.

Qualifications

• 3 years of Customer Service experience required.
• 1 year of experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.

Responsibilities

• Provide non-clinical support in a physician's office.
• Perform complex administrative tasks to support patient care delivery.
• Answer phones and schedule appointments; respond to patient questions.

Skills

Customer Service

Phone Support

Scheduling

Registration

Third Party Payers

Health Insurance Plans

Medical Records Data

Medical Terminology

Education

HS Diploma (Required)

Associate Degree or higher (in lieu of experience)

Job description

Sentara Medical Group is seeking a full-time Patient Care Specialist to join the Peninsula-area offices in Virginia. The role covers multiple sites including Hampton, Newport News, Williamsburg, Yorktown, and Gloucester, with potential travel within Hampton Roads as needed.

You will provide non-clinical support in physician offices, handling phones, scheduling, and patient questions to ensure a positive patient experience.