Patient Care Specialist — Medical Assistant

Ochsner Health System; West Monroe (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

Ochsner Health System seeks a Medical Assistant to provide individualized patient care under supervision, in person and by phone. You will support patients and providers, document information, and help prepare for visits across diverse backgrounds and ages.

Ideal candidates have a high school diploma/GED and completion of a medical assistant program. BLS certification is preferred, with strong communication and interpersonal skills essential for success.

Qualifications

• High School Diploma or GED required.
• Completion of a formal medical assistant training program preferred.
• Experience handling confidential information in a fast-paced environment.
• Basic Life Support (BLS) certification preferred.

Responsibilities

• Supports patient and provider throughout the visit.
• Prepares patient and provider for the visit.
• Ensures patient questions are answered and room is prepared for next appointment.
• Provides excellent service via phone and in person.
• Completes patient registration and documents appropriately.
• Maintains clinical knowledge and credentials through ongoing development.
• Adheres to DOT, workplace drug/alcohol testing when applicable.

Skills

Clinical knowledge

Computer literacy

Verbal communication

Written communication

Interpersonal skills

Education

High School Diploma/GED

Medical Assistant program

Tools

EMR/EHR systems

Job description

Ochsner Health System seeks a Medical Assistant to provide individualized patient care under supervision, in person and by phone. You will support patients and providers, document information, and help prepare for visits across diverse backgrounds and ages.

Ideal candidates have a high school diploma/GED and completion of a medical assistant program. BLS certification is preferred, with strong communication and interpersonal skills essential for success.