Patient-Centric Medical Assistant & Care Support

Ochsner Health; Gretna (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health is seeking a medical assistant to deliver individualized patient care under supervision, assisting in the delivery of health care services to patients of varied backgrounds and ages.

The role emphasizes excellent patient service, accurate documentation, and effective communication in person and by phone. Education includes a high school diploma and preferred formal medical assistant training; BLS certification is required.

Qualifications

• High School Diploma/GED or equivalent.
• Preferred completion of a formal medical assistant training program.
• Experience handling confidential information in a fast-paced environment with minimal supervision.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Handles other duties as assigned effectively and efficiently.
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other duties as assigned
• Complies with all policies and standards.

Skills

Clinical knowledge

Computer skills

Communication

Customer service

Education

High School Diploma/GED

Medical Assistant training

Job description

Ochsner Health is seeking a medical assistant to deliver individualized patient care under supervision, assisting in the delivery of health care services to patients of varied backgrounds and ages.

The role emphasizes excellent patient service, accurate documentation, and effective communication in person and by phone. Education includes a high school diploma and preferred formal medical assistant training; BLS certification is required.