Patient Care Representative - Key-Whitman S. Arlington

Key-whitman Eye Center; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health, dental, and eye/

Health Savings Account with employer

Life Insurance

PTO

401(k) retirement plan with company-mt

Job summary

Key Whitman Eye Center in Arlington, TX seeks a Patient Care Representative to manage front desk operations and ensure quality patient care. The role focuses on accurate patient data, professional interactions, and adherence to HIPAA while supporting smooth appointment scheduling and billing processes.

Ideal candidates have 1–3 years in healthcare reception, strong communication, and the ability to work independently and as part of a team in a fast-paced environment.

Qualifications

• High School diploma or GED is required.
• 1-3 years of Healthcare reception related experience.
• Excellent verbal and written communication skills.
• HIPAA knowledge and compliance.

Responsibilities

• Greets patients as they arrive at the office in a friendly and professional manner.
• Collects and verifies patient data for accuracy and completeness.
• Creates and sustains a highly accountable and inspired work environment with excellent customer service and patient care.
• Checks patients in and out and schedules any needed appointments.
• Directs patients, vendors, visitors, customers and the general public as appropriate.
• Maintains accurate documentation in the patients EMR.
• Faxes and requests faxes of patient chart notes from satellite offices.
• Monitors patient flow and tracks patient wait times efficiently.
• Post charges and closes daily controls, opens daily accounting.
• Schedules future appointments in adherence to policies and procedures.
• Maintain waiting room environment, appearance and patient comfort.
• Perform other duties as assigned by supervisor.

Skills

Verbal and written communication

Team player

Attention to detail

Time management

HIPAA knowledge

Customer service

Education

High School diploma or GED

Job description

Patient Care Representative - Key-Whitman S. Arlington

Key Whitman Eye

Accessibility Note:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:

Now Hiring: Key Whitman Eye Center - South Arlington, TX

JOB TITLE:Patient Care Representative

The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greets patients as they arrive at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
• Checks patients in and out and schedules any needed appointments
• Directs patients, vendors, visitors, customers and the general public as appropriate
• Maintains accurate documentation in the patients EMR
• Faxes and requests faxes of patient chart notes from satellite offices
• Monitors patient flow and tracks patient wait times efficiently
• Opens daily patient accounting controls, posts charges and closes controls
• Schedules future appointments in adherence to policies and procedures
• Maintain waiting room environment, appearance and patient comfort
• Perform other duties as assigned by supervisor

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School diploma or GED
• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• Ability to work in a fast paced environment
• Attention to detail and time management
• CPR desired, but not preferred
• HIPAA knowledge and compliance
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Our organization is an Equal Opportunity Employer