Patient Care Rep FT - Key Whitman Grapevine

Key-Whitman Eye Center; Dallas (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Life Insurance

PTO

401(k) Retirement match

Job summary

Key Whitman Eye Center in Grapevine, TX is hiring a Patient Care Representative. The role manages front desk operations, patient data verification, and scheduling to ensure high-quality patient care. You will maintain EMR records and support daily office workflows in a fast-paced eye care environment.

The position emphasizes friendly patient interaction, accuracy, and HIPAA compliance, with opportunities to contribute to a supportive team and excellent patient service.

Qualifications

• High school education or GED required with healthcare reception experience recommended.
• Strong verbal and written communication skills are essential.
• Ability to work independently and in a team while handling multiple tasks.

Responsibilities

• Greet patients in a friendly, professional manner and verify data.
• Check patients in/out and schedule appointments.
• Maintain accurate EMR documentation and patient records.
• Direct patients and visitors as needed and manage waiting area.
• Open daily accounting controls, post charges and close controls.
• Ensure HIPAA compliance and patient privacy at all times.
• Perform other duties as assigned by supervisor.

Skills

Communication skills

Team player

Fast-paced environment

Attention to detail

HIPA A knowledge

Education

High School Diploma or GED

Job description

Patient Care Rep FT - Key Whitman Grapevine

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Now Hiring: Key Whitman Eye Center - Grapevine, TX

JOB TITLE:Patient Care Representative

The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greets patients as they arrive at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
• Checks patients in and out and schedules any needed appointments
• Directs patients, vendors, visitors, customers and the general public as appropriate
• Maintains accurate documentation in the patients EMR
• Faxes and requests faxes of patient chart notes from satellite offices
• Monitors patient flow and tracks patient wait times efficiently
• Opens daily patient accounting controls, posts charges and closes controls
• Schedules future appointments in adherence to policies and procedures
• Maintain waiting room environment, appearance and patient comfort
• Perform other duties as assigned by supervisor

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School diploma or GED
• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• Ability to work in a fast paced environment
• Attention to detail and time management
• CPR desired, but not preferred
• HIPAA knowledge and compliance
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Our organization is an Equal Opportunity Employer