Patient Care Specialist - Fast-Paced Clinic

The Urgent Care; Harvey (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance (BCBS)

Dental Insurance (BCBS)

Vision Insurance (BCBS)

Retirement 401k

Life Insurance

Short/Long term disability

Medical stipend

Holiday Pay

Job summary

The Urgent Care in Harvey is seeking a highly motivated Patient Care Representative to provide compassionate care to our patients. Responsibilities include greeting patients, answering calls, and assisting clinical staff. Availability for shifts including weekends and holidays is required.

The ideal candidate will have a high school diploma, customer service experience, and a commitment to patient privacy regulations. Comprehensive training will be provided. We offer health, dental, and vision insurance, along with retirement plans.

Qualifications

• BLS certified within 90 days of employment.
• Ability to work in a fast-paced, high-patient volume environment.
• Minimum 2 years customer service experience.

Responsibilities

• Greet patients in a friendly and professional manner.
• Answer incoming phone calls and respond to patient questions.
• Schedule patient check-in times for all locations.
• Triage patients and assist with check-in and check-out processes.
• Adhere to all HIPAA and patient privacy regulations.

Skills

Compassionate and sensitive to patients' needs

Excellent communication skills

Bilingual in Spanish and English

Education

High School Diploma or Equivalent

Medical Assistant Certificate or Associate's degree

Job description

The Urgent Care in Harvey is seeking a highly motivated Patient Care Representative to provide compassionate care to our patients. Responsibilities include greeting patients, answering calls, and assisting clinical staff. Availability for shifts including weekends and holidays is required.

The ideal candidate will have a high school diploma, customer service experience, and a commitment to patient privacy regulations. Comprehensive training will be provided. We offer health, dental, and vision insurance, along with retirement plans.