Patient Care Specialist

Sentara; Williamsburg (VA); Sur place; USD 30 000 - 45 000; Temps partiel

Avantages offerts par ce poste

Medical, Dental, Vision plans

401k/403b with employer match

Paid Time Off

Résumé du poste

Sentara Urgent Care New Town in Williamsburg, VA is seeking a part-time Patient Care Specialist to support a physician's office with non-clinical tasks and deliver an exceptional patient experience.

Primary duties include answering phones, scheduling appointments, and assisting patients with questions in a collaborative team environment. The position features rotating shifts and benefits under Sentara Healthcare.

Qualifications

• 3 years of Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)
• Associate degree or higher may substitute for required experience

Responsabilités

• Provide non-clinical support in a physician's office.
• Answer phones and schedule appointments.
• Assist patients with questions to ensure a positive experience.

Connaissances

Customer Service

Formation

HS Diploma

Associate degree or higher

Description du poste

City/StateWilliamsburg, VAWork ShiftRotatingOverview:Sentara Urgent Care New Town is now hiring a part time Patient Care Specialist in Williamsburg, VA!Clinic HoursMonday - Friday, 8:00AM - 8:00PMSaturday and Sunday 8:00AM - 4:00PMThis position requires a flexible schedule, with rotating shifts based on operational needs.OverviewAs a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.EducationHS Diploma (Required)Associate Level degree or higher in lieu of the required experience will be consideredExperience3 years Customer Service experience (Required)1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)Keywords: Patient Care Specialist, Talroo-Allied Health, Medical OfficeWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.