Patient Care Shift Coordinator — On‑Site Call Center

Walmart Inc.; Orlando (FL); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Free shipping

Live Better U

Paid time off

401(k), stock purchase

Job summary

Walmart is seeking a 1st Shift Coordinator, Patient Care in Orlando, FL for an on-site call center within Health and Wellness Non-Store Operations. Responsibilities include verifying prescriptions, processing payments, and logging customer data.

You will handle calls and emails to assist pharmacy patients while upholding patient confidentiality and Walmart policies. The role emphasizes teamwork, integrity, and delivering customer-first service.

Qualifications

• 1 year experience in customer service.

Responsibilities

• Sets up pharmacy shipments by verifying patient information and prescription for delivery; processing and logging calls and customer information.
• Responds to customer calls and emails to resolve inquiries; maintains confidentiality of patient health information.

Skills

Customer service

Microsoft Office

Job description

Walmart is seeking a 1st Shift Coordinator, Patient Care in Orlando, FL for an on-site call center within Health and Wellness Non-Store Operations. Responsibilities include verifying prescriptions, processing payments, and logging customer data.

You will handle calls and emails to assist pharmacy patients while upholding patient confidentiality and Walmart policies. The role emphasizes teamwork, integrity, and delivering customer-first service.