Pharmacy Care Coordinator | Patient Services & Shipments

Walmart; Orlando (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits: medical, vision, and

401(k) and stock purchase

Company-paid life insurance

Paid time off (PTO) and family leave

Employee discounts

Live Better U education benefit

Tuition, books, and fees paid

Job summary

Walmart in Orlando, FL is hiring for a Pharmacy Customer Service Associate. You will set up shipments, verify patient information and payment methods, and log calls using Walmart systems to ensure accurate delivery of prescriptions.

You will handle customer inquiries via calls and emails, protect patient health information, and assist with transfers, refills, and pricing questions. This role emphasizes service, integrity, and teamwork within a retail pharmacy environment.

Qualifications

• 1 year experience in customer service.

Responsibilities

• Sets up pharmacy shipments by verifying patient information and delivery details.
• Provides customer service to pharmacy patients by responding to calls and emails.
• Maintains confidentiality of patient health information and processes payments.
• Uses Walmart systems to log calls, verify prescriptions, and resolve billing issues.

Skills

Customer service

Tools

Microsoft Office

Job description

Walmart in Orlando, FL is hiring for a Pharmacy Customer Service Associate. You will set up shipments, verify patient information and payment methods, and log calls using Walmart systems to ensure accurate delivery of prescriptions.

You will handle customer inquiries via calls and emails, protect patient health information, and assist with transfers, refills, and pricing questions. This role emphasizes service, integrity, and teamwork within a retail pharmacy environment.