Patient Care Secretary & Unit Liaison

3M HEALTHCARE; Douglasville (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Unit Secretary functions under the direction of the Nurse Manager and Assistant Nurse Manager to facilitate the provision of safe, age‑appropriate and culturally aware patient care by performing clerical and receptionist functions including computer order entry, retrieval of data, maintaining unit supplies, transporting supplies/equipment/patient medications, preparing and maintaining patient charts, providing customer service and acting as the central communication source on the nursing

Qualifications

• Education: High School Diploma or GED.
• Certifications: All certifications are required upon hire unless otherwise stated.
• Experience: Less than 1 year in an acute care setting.

Responsibilities

• Excellence in Customer Service: protect rights and dignity of patient, maintain confidentiality, and support families.
• Patient Centered Care: answer calls, assist with admitted/transferred/discharged patients, and manage bed activity.
• Team Work: support the healthcare team, perform audits and supply management, and participate in unit initiatives.
• Communication: liaison between patients and diagnostic areas, maintain IT equipment, and ensure accurate documentation.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

EMR data entry

Medical terminology

Education

High School Diploma or GED

Job description

The Unit Secretary functions under the direction of the Nurse Manager and Assistant Nurse Manager to facilitate the provision of safe, age‑appropriate and culturally aware patient care by performing clerical and receptionist functions including computer order entry, retrieval of data, maintaining unit supplies, transporting supplies/equipment/patient medications, preparing and maintaining patient charts, providing customer service and acting as the central communication source on the nursing