Patient Care & Scheduling Specialist - Call Team

Neuhaus Foot & Ankle; Smyrna (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

24 days of PTO

401(k) with 3% salary contribution

Medical/Dental/Vision insurance

$50,000 company-paid life insurance

Growth and advancement potential

Job summary

A healthcare service provider in Smyrna, TN is seeking a Patient Service Coordinator for their Call Team. The role focuses on providing exceptional support to patients by efficiently handling incoming calls and coordinating schedules across multiple clinics. Ideal candidates have a customer service background in healthcare, are effective communicators, and have experience with EMR systems. This full-time position offers benefits including PTO and health insurance, making it perfect for those passionate about patient care.

Qualifications

• Previous experience handling patient interactions in healthcare settings.
• Experience with medical insurance plans including Medicare and Medicaid preferred.
• Strong written and verbal communication skills.

Responsibilities

• Handle incoming calls and provide exceptional patient experience.
• Ensure seamless scheduling for patients across clinics.
• Update patient information promptly in the EMR system.

Skills

Customer service orientation

Effective communication

Problem-solving

Team collaboration

Tools

EMR systems

eClinical Works software

Job description

A healthcare service provider in Smyrna, TN is seeking a Patient Service Coordinator for their Call Team. The role focuses on providing exceptional support to patients by efficiently handling incoming calls and coordinating schedules across multiple clinics. Ideal candidates have a customer service background in healthcare, are effective communicators, and have experience with EMR systems. This full-time position offers benefits including PTO and health insurance, making it perfect for those passionate about patient care.