Patient Care & Scheduling Specialist

Healthier Mississippi People; Ridgeland (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Healthier Mississippi People is seeking a Clinical Support Representative to help run our healthcare facility smoothly. You will schedule patient appointments, follow up on referrals, answer patient service questions, and provide general administrative support to clinicians.

The ideal candidate has strong organization, a friendly disposition, and a commitment to high-quality patient care, with experience using healthcare software and MS Office.

Qualifications

• Degree or HS diploma with 2 years in clinical, customer service, or admin support.
• Experience using healthcare management software.
• Proficiency in Microsoft Office Suite and strong confidentiality.

Responsibilities

• Schedule patient appointments and optimize provider time.
• Follow up on referrals and coordinate communications.
• Assist with patient service questions and frontline support.
• Provide general administrative support to healthcare providers.
• Maintain accurate patient records in the system.
• Coordinate with the healthcare team for seamless care.
• Ensure compliance with healthcare regulations and privacy.

Skills

Organizational skills

Communication skills

Healthcare software

Confidentiality

Detail-oriented

Education

Degree/HS diploma + 2 years experience

Tools

Healthcare management software

Microsoft Office Suite

Job description

Healthier Mississippi People is seeking a Clinical Support Representative to help run our healthcare facility smoothly. You will schedule patient appointments, follow up on referrals, answer patient service questions, and provide general administrative support to clinicians.

The ideal candidate has strong organization, a friendly disposition, and a commitment to high-quality patient care, with experience using healthcare software and MS Office.