Patient Care & Scheduling Specialist

Step and Spine Physical Therapy; Redmond (OR); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Annual charitable day

Medical, Dental, Vision, Life, Short/​

401K + company match

Job summary

Step & Spine Physical Therapy in Redmond, OR is seeking a Full Time Patient Care Coordinator I to support clinic growth through effective patient intake and front office operations. This role emphasizes delivering excellent customer service, multitasking across multiple software programs, scheduling visits, and verifying insurance while maintaining a welcoming clinic environment.

The PCC-I will collaborate with the Clinic Director to ensure smooth daily operations, accurate documentation, and

Qualifications

• High School Diploma or equivalent is required.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make all welcome calls; monitor arrival rate through a great customer experience.
• Manage schedule efficiently; manage documents and deposits; monitor clinic inventory.

Skills

Communication

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Step & Spine Physical Therapy in Redmond, OR is seeking a Full Time Patient Care Coordinator I to support clinic growth through effective patient intake and front office operations. This role emphasizes delivering excellent customer service, multitasking across multiple software programs, scheduling visits, and verifying insurance while maintaining a welcoming clinic environment.

The PCC-I will collaborate with the Clinic Director to ensure smooth daily operations, accurate documentation, and