Patient Experience & Scheduling Specialist

Upstream; Kent (WA); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Charity Day

Health benefits

PTO

401K

Job summary

Peoples Injury Network Northwest in Kent, WA is seeking a Full Time Patient Care Coordinator (PCC-I) to join our team. You will support clinic growth by handling patient intake, scheduling, insurance verification, and front office duties in collaboration with the Clinic Director.

We value excellent customer service, organization, and the ability to multitask across multiple programs. This role offers full benefits, PTO, and a 401K match as part of Upstream Rehabilitation network.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to multitask and manage time effectively.
• Willingness to work Monday–Friday with possible evenings/weekends.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Verify insurance coverage for patients.
• Collect patient payments and maintain front office organization.
• Provide welcoming clinic atmosphere and strong customer service.
• Manage schedules, documentation, deposits, and reporting.

Skills

High School Diploma or equivalent

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Peoples Injury Network Northwest in Kent, WA is seeking a Full Time Patient Care Coordinator (PCC-I) to join our team. You will support clinic growth by handling patient intake, scheduling, insurance verification, and front office duties in collaboration with the Clinic Director.

We value excellent customer service, organization, and the ability to multitask across multiple programs. This role offers full benefits, PTO, and a 401K match as part of Upstream Rehabilitation network.