Patient Care & Scheduling Specialist

OnPoint Medical Group; Castle Pines (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

Life insurance

Short-term disability

Long-term disability

401(k) with 4% match

PTO

Job summary

OnPoint Medical Group is seeking a Patient Care Coordinator for Castle Pines Family Practice. This full-time on-site role focuses on patient registration, scheduling, insurance verification, and billing support to ensure smooth administrative operations.

The coordinator serves as the first point of contact, delivering excellent customer service while safeguarding patient privacy and data. Experience in dental/medical office environments and knowledge of HIPAA are preferred.

Qualifications

• High school diploma or equivalent is required; an associate degree or higher is preferred.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong communication skills with excellent telephone etiquette.

Responsibilities

• Greet and register patients, collecting accurate personal and insurance information.
• Schedule and confirm appointments, coordinating with providers to optimize daily schedules.
• Answer calls professionally and direct inquiries with proper telephone etiquette.
• Verify insurance coverage and assist patients with billing questions and payments.
• Maintain organized patient records and ensure privacy and compliance with healthcare regulations.
• Complete pre-visit planning to remind patients of visits and verify insurances.

Skills

Computer literacy

Front desk etiquette

Telephone etiquette

Medical billing knowledge

Education

High school diploma or equivalent

Associate degree in healthcare administration or related field preferred

Certification in medical office administration or patient coordination

Tools

EHR software

Scheduling software

Billing systems

Job description

OnPoint Medical Group is seeking a Patient Care Coordinator for Castle Pines Family Practice. This full-time on-site role focuses on patient registration, scheduling, insurance verification, and billing support to ensure smooth administrative operations.

The coordinator serves as the first point of contact, delivering excellent customer service while safeguarding patient privacy and data. Experience in dental/medical office environments and knowledge of HIPAA are preferred.