Patient Care Coordinator: Scheduling & Patient Experience

OnPoint Medical Group; Highlands Ranch, Northern (CO, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

Disability insurance

401(k) with match

PTO

Job summary

OnPoint Medical Group is seeking a Patient Care Coordinator for Highlands Ranch, CO. This full-time, on-site role focuses on patient registration, scheduling, and communication between patients and providers.

You will handle insurance verification, billing questions, and maintain confidential records. The position emphasizes front-desk excellence, outstanding customer service, and teamwork within a physician-led outpatient environment.

Qualifications

• Must have a high school diploma or equivalent; an associate degree is preferred.
• Experience with computer systems and EHR software is essential.
• Strong communication and telephone etiquette skills required.

Responsibilities

• Greet and register patients, collecting personal and insurance information accurately.
• Schedule and confirm appointments, coordinating with providers for daily schedules.
• Answer calls professionally and route inquiries appropriately.
• Verify insurance coverage and assist with billing questions and payments.
• Maintain organized patient records with privacy and compliance.
• Ensure pre-visit planning and insurance verification are completed.

Skills

Registration processes

EHR familiarity

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Associate degree in healthcare administration or related field preferred

Tools

EHR software

Scheduling software

Billing systems

Job description

OnPoint Medical Group is seeking a Patient Care Coordinator for Highlands Ranch, CO. This full-time, on-site role focuses on patient registration, scheduling, and communication between patients and providers.

You will handle insurance verification, billing questions, and maintain confidential records. The position emphasizes front-desk excellence, outstanding customer service, and teamwork within a physician-led outpatient environment.