Patient Care & Scheduling Coordinator

OnPoint Medical Group; Highlands Ranch (CO); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

Company paid life insurance

Short-term and long-term disability

401(k) after 6 months with 4% match

PTO accrual

Job summary

OnPoint Medical Group, at Ridgeline Internal Medicine in Highlands Ranch, CO, is seeking a Patient Care Coordinator to manage patient registration, scheduling, and coordination between patients and providers. This role emphasizes excellent customer service and confidentiality with patient information.

The coordinator will handle billing and insurance verification, support administrative operations, and help foster strong patient-provider relationships under supervision from Front Office

Qualifications

• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Proficiency in using computer systems and electronic health record (EHR) software.
• Strong communication skills, both verbal and written, with excellent telephone etiquette.

Responsibilities

• Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
• Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
• Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.

Skills

Registration

Customer service

Telephone etiquette

Communication

Education

High school diploma

Healthcare administration education (preferred)

Tools

EHR software

Scheduling software

Billing systems

Job description

OnPoint Medical Group, at Ridgeline Internal Medicine in Highlands Ranch, CO, is seeking a Patient Care Coordinator to manage patient registration, scheduling, and coordination between patients and providers. This role emphasizes excellent customer service and confidentiality with patient information.

The coordinator will handle billing and insurance verification, support administrative operations, and help foster strong patient-provider relationships under supervision from Front Office