Patient Care Scheduling Specialist

WelbeHealth, LLC.

Carson (CA)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

PTO & Holidays

401K match

Bonus base pay

Comprehensive benefits

Job summary

WelbeHealth, LLC. is seeking a Scheduling Specialist in California to coordinate participant appointment scheduling and maintain staff availability across systems. You will handle cancellations, respond to calls and emails, and ensure timely communications to participants and families.

The role emphasizes strong customer service, excellent organization, and experience with EMR systems. We offer base pay with bonus, medical/dental/vision coverage, PTO, holidays, 401(k) match, and additional

Qualifications

High school diploma or equivalent required.
Minimum of one year of healthcare experience; PACE experience preferred.
Minimum of one year of EMR experience.
Outstanding customer service orientation, especially in telephone and written communications.
Excellent organizational and communication skills.

Responsibilities

Coordinate the scheduling of participant appointments.
Troubleshoot conflicts and urgent needs, communicating with all stakeholders to meet turnaround times.
Address cancellations and rescheduling requests promptly and accurately.
Respond to incoming calls, emails, and scheduling inquiries.
Maintain and update staff availability in source systems.
Communicate appointment confirmations and reminders per department protocols.