Patient Care & Scheduling Coordinator (Front Desk)

Mountain Land Physical Therapy Partners; Emmett (ID); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Wellness perks

Job summary

Mountain Land Physical Therapy Partners is seeking a friendly Patient Care Coordinator to join our outpatient team in Emmett, ID. You will manage patient scheduling, collect payments, and create a welcoming clinic environment with full training and mentorship.

Ideal candidates have prior front office or medical receptionist experience, strong communication skills, and a willingness to grow within healthcare. Clinic hours are Monday–Friday.

Qualifications

• Previous front office, medical receptionist, or customer service experience preferred.
• Comfort using Microsoft Office and learning a scheduling software.
• Strong communication and multitasking skills.
• Friendly, team-oriented personality with a professional demeanor.
• Willingness to learn and grow in a healthcare setting.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression.
• Manage physical therapists' schedules using our scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with exceptional customer service.
• Maintain HIPAA compliance and confidentiality in all patient interactions.
• Keep the front desk and waiting area organized, efficient, and welcoming.
• Assist with medical record updates and administrative tasks.

Job description

Mountain Land Physical Therapy Partners is seeking a friendly Patient Care Coordinator to join our outpatient team in Emmett, ID. You will manage patient scheduling, collect payments, and create a welcoming clinic environment with full training and mentorship.

Ideal candidates have prior front office or medical receptionist experience, strong communication skills, and a willingness to grow within healthcare. Clinic hours are Monday–Friday.