Patient Care & Scheduling Coordinator - Dental

Sonrava Health; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Vision

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. in Houston is seeking a Patient Care Coordinator to join our team. The PCC greets patients, guides them through the office, coordinates treatment services and builds lasting patient relationships.

The ideal candidate will have excellent communication, a genuine passion for customer service, and a knack for sales while ensuring compliance with health and privacy regulations.

Qualifications

• Minimum of a high school diploma or equivalent required.
• At least 2 years in a customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Communication skills

Customer service

Sales

Attention to detail

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. in Houston is seeking a Patient Care Coordinator to join our team. The PCC greets patients, guides them through the office, coordinates treatment services and builds lasting patient relationships.

The ideal candidate will have excellent communication, a genuine passion for customer service, and a knack for sales while ensuring compliance with health and privacy regulations.